Welcome

Overview

WiredRed support

Introduction

Requirements

Quick Start

Types of conference users

Create accounts

Start a conference

Join a conference

Give a user rights

Rights in a conference

Control layout

Using the share feature

Passing control of a shared document or PowerPoint file

Using audio conference

Using video conference

Using chat

Recording

Start and join a conference

Start a conference

Join a conference

Invite others to join the conference

Conference features

Annotation

How to activate annotation

How to use the annotation tools

Allow others to annotate

Changing the properties of an annotation object

Using the animated pointers

Share Document

Preparation before sharing a document

How to share a document

Share multiple documents

Navigating a document

Zoom into a shared document

Display the document in full screen

Using the pointer to direct user's attention

How to annotate on a document

Share PowerPoint document

How to share a PowerPoint document

Navigating the shared PowerPoint document

Zoom into a PowerPoint document

How to annotate on the PowerPoint document

Control rights to the shared PowerPoint document

Share Region

Using the share region feature

Share Application

Using the share application feature

Stop sharing an application

Share Browser

Using the share web browser feature

Stop sharing the web browser

Share Desktop or Remote Control

Using the share desktop feature

View the shared desktop

Optimize the view of the shared desktop

Remote control

Improving remote control performance

Share Whiteboard

Using the share whiteboard feature

Properties for an annotated object

Give participants annotation rights

Share Text Chat

Start a chat session

WiredRed printer

Using the WiredRed Printer

Other methods for installing the WiredRed printer

Troubleshooting

Audio conference

Enable the audio conference when creating a conference

Activate the audio feature after entering the conference

Changing the audio quality

Controlling the audio feature

Audio tuning wizard

Adjusting the playback volume

Adjusting the microphone volume

Audio settings

Audio tab

Audio Out tab

Audio In tab

Audio Advanced tab

Troubleshoot audio issues

Echo issues

Disorted voices

Requesting support from WiredRed

Video conference

Requirements

Start a video conference

Using the video conference feature

Pause video

Stop video

Viewing multiple videos

Other video conferencing features

Adjust video quality

Change video quality for all users instantly

Advanced video settings

Adjusting the video priority

Enable video priority

Tips to improve video conferencing

Layout

Style 1

Style 2

Style 3

Webinar

Share only

Video only

Full screen

Applying your layout

Creating a secure conference

Enable security

Make a conference secure

Using the auto generated certificate

Using the certificate from an approved CA

Verify security is enabled

Options menu

General tab

Audio tab

Audio Out tab

Audio In tab

Audio Advanced tab

Video tab

Video Out

Hotkeys tab

Sharing tab