e/pop 3.0 Professional Client includes the e/pop Basic communication functionality while adding application sharing and extensive IT support, including remote control and remote administration.

e/pop Professional Client is a fully functional instant messaging, chat, presence and application sharing client for the Windows platform.

e/pop^® Professional

e/pop Professional Client offers the IT professional a secure remote control and remote administration product that can be centrally managed from one physical location. Plus it offers complete network support both in the office and remotely with the e/pop server. Extensive security and customization options help tailor the software to specific corporate needs.

The office that requires real time communication and real time results for end-users and the IT department will benefit from this true productivity tool.

Key Benefits:

• Increase office and interoffice communications
  
  
• Reduce support delays through rapid technical issues response
  
  
• Protect proprietary information with advanced encryption and security
  
  
• Work faster and more efficiently
  
  
• Reduce meeting times, get quicker decisions
  
  
• Easy to use, Outlook-style interface
  
  
• Low total cost of ownership

Remote Control

One of the fastest remote control products available - provides nearly instantaneous response over a variety of connections. An excellent solution for the corporate help desk that reduces the cost of maintaining and supporting dispersed computers.

• Complete security for authorized use only
  
  
• Real-time control over a remote computer keyboard and mouse
  
  
• Troubleshoot problems from afar and remotely train users by example
  
  
• Cost benefit for managing computers across the network

Presence & Directory Integration

e/pop's presence and directory integration capabilities provides a significant advantage over traditional e-mail, allowing everyone on e/pop to know the current state of every user they are permitted to view.

• Visually check the status of users on the corporate network in real time
  
  
• Manage your time to when people are in their offices and available
  
  
• Communicate and collaborate more effectively
  
  
• Check status and communicate with remote users via e/pop's optional server integration

Instant messaging

e/pop instant messaging feature offers the ability to send quick, instant popup messages to any number of users in the directory. Messages are sent instantly to one or more users and groups and popup on top of other applications for immediate delivery.

• Better, more secure and more immediate than e-mail
  
  
• Runs seamlessly in the background
  
  
• Embed hyperlinks, graphics and attachments
  
  Easy ability to start a chat sessions with one or more users - either private or public

Text Chat & Voice Conferencing

e/pop chat enables real-time virtual meetings.

• Real-time chat or voice conversation - no e-mail, phone or voicemail tag
  
  
• Chat also offers hyperlinks, private messaging to individual participants and session logging
  
  
• Better, more secure and more immediate than e-mail
  
  
• Voice is possible with the addition of the VoIP plug-in.

Application Sharing

Any authorized e/pop user can host an application sharing session with any other e/pop user on the network with their PC application. Multiple viewers all securely sharing the same application in different locations. Private messages and chats available within application sharing. Modify who is hosting the meeting and who can control the host computer. Online training, online presentations, online document reviews - endless possibilities.

Remote Administration

Remote administration features of e/pop allow IT professionals the ability to control users computers from any location. Remotely view and shut down all active tasks and applications. Selectively force system shut-downs and reboots. Keep a network receipt of actions performed.